Child Safety

At The Bubble Pal, we prioritize the safety and well-being of your child. Our privacy policy outlines how we collect and use your child's information to ensure a secure and enjoyable experience. We are committed to protecting your child's privacy and providing a safe online environment.

Information We Collect

We collect information directly from you in various ways. This can happen when you use our services, talk to us, create an account, sign up for our newsletters, or join in our activities. The information you give us can be about you and others, and it might include things like:

  • Your email address
  • Your username
  • Payment information (if you use our payment system)
  • Your content, like chats, pictures, and shared characters (as explained in our product manual)
  • What you say when you talk to us

You don't have to give us this information, but if you don't, you might not be able to use some parts of our services.

We might use cookies, web beacons, and other tracking tools, along with our partners like Google Analytics, to get information about the computers or devices (like phones) you use to access our services. Here are some examples of what we might collect and analyze:

  • What kind of browser you use
  • Your internet service provider or operating system
  • Your domain name
  • When you visit our site
  • The pages you look at before and after visiting our site
  • How many pages you view
  • Your IP address
  • Unique device identifiers (like IDFA or Android ID)
  • Which version of our services you use
  • What kind of device you use

We keep track of when you use our services and what you do on our site or app. This information, along with data from our partners, helps us figure out what parts of our services are popular, understand what you like, and see how well our ads work. We might also use cookies, web beacons, and other tools to learn more about how you use our services, customize things for you, and make our services better. These tools can help us remember your password, track the pages you visit, manage content, and get stats on how people use our services. We might also use these tools in emails to see if you open them, click on links, or forward them.

Most browsers accept cookies by default, but you can change your settings to stop them. If you do, some parts of our services might not work as well. As we use new technologies, we might collect more information in different ways.

When you use our services, we might be able to guess where you are based on your IP address.

We might also get information about you from other places. For example, if someone tells us about you, or if you talk to us on social media like Facebook or Instagram, we might get information from those places.

When you use a social media account to sign in to our services, we may collect information based on your permissions. This could include data from your social media profile. We use this information to identify your account and make it easier for you to use our services.

You can choose to link your account to a social media account. If you do, you'll be asked to give us permission. You can withdraw this permission at any time. We may keep the information we've collected from you, even if you stop using your social media account to sign in.

Usage of Information We Collect

  • Deliver and manage our services: We'll use your data to provide and maintain our services.
  • Tailor your experience: We'll personalize your experience based on your preferences and interactions.
  • Stay connected: We'll communicate with you about updates, features, and changes to our terms.
  • Listen and respond: We'll address your questions, comments, and feedback.
  • Improve and innovate: We'll analyze and optimize our services, including leveraging AI and machine learning.
  • Create new solutions: We'll develop new programs and features based on your needs.
  • Protect your data and ours: We'll safeguard your information and our systems from fraud, threats, and misuse.
  • Adhere to regulations: We'll comply with applicable laws and regulations to protect your rights and ours.
  • Fulfill our obligations: We'll use your information as necessary to fulfill our contractual obligations.
  •  

    We're committed to keeping your child's information safe. Our services are not meant for children younger than 13 years old unless their parents fully understand and agree. If you live in the European Economic Area, the age limit is 16.

    We follow the Children's Online Privacy Protection Act (COPPA) to protect children's privacy. This means we tell parents about how we collect, use, and share their children's information. We also ask for parents' permission before doing certain things with this information.

  • Our app and device are not designed for children under 13 unless they have parental consent.
  • We collect minimal information from children, including audio recordings during voice interaction. Parents provide information like the child's name and birthdate during setup.
  • Voice recordings are used for text transcription and deleted shortly after. Text transcripts are kept for 90 days (parents can delete them sooner).
  • We use the information to personalize the Bubble Pal experience and allow parents to review interactions.
  • We never share children's personal information except for legal reasons or to protect safety.

    Operators That Collect or Maintain Information from Children

    We work with these companies to collect or store information from children:

    • ElevenLabs
    • Google
    • OpenAI
    • Microsoft
    • Amazon Web Services
    • Cloudflare

  •  

  • We collect information you provide directly, like your email address, and information from your device usage.
  • We use this information to provide and improve the Bubble Pal service, personalize your experience, and send marketing communications (with opt-out options).
  • We may share some information with third-party vendors who help us run the service, analyze data, or advertise. We follow strict agreements to protect your privacy.
  • We disclose information when required by law, for safety reasons, or during a business transaction.
  • You have choices! You can control cookies, access and update your information, and opt out of marketing communications.




    For Residents of the European Economic Area and the United Kingdom

    We are responsible for how we collect, use, and share your information. This is because we are the "data controller" under the General Data Protection Regulation (GDPR). We follow the GDPR and UK laws about how to handle your information.

    Here's why we collect and use your information:

    • To fulfill our agreement with you: We use your information to do what we agreed to do with you.
    • With your permission: Sometimes, we need your permission to use your information.
    For our business: We use your information to do things like help customers, market our services, improve our business, keep our services safe, and prevent fraud.

    We must use and share your information to comply with the law. In addition to the rights mentioned here, you can also complain to the appropriate authority. We encourage you to contact us first. We're committed to helping you with any concerns.

    For Residents of Nevada

    Nevada residents have the right to opt out of the sale of their personal information. To do this, please contact us using the information in the "Contact Us" section. Use the subject line "Nevada Do Not Sell Request."

    For Residents of California

    This policy explains what personal information we collect, where we get it, and how we share it. Under the California Consumer Privacy Act (CCPA), we must list the types of personal information we collect and share for business purposes.

    Types of Information We Collect

    In the past year, we've collected and shared this information:

    • Identifiers (like your name and email)
    • Financial information (like payment details)
    • Commercial information (like what you bought)
    • Internet activity information
    • Location information
    • Audio or video information (like pictures or videos you uploaded)
    • Information you gave us voluntarily
    • Other information we inferred from the data we collected

    Sensitive Information

    We also collect:

    • Login information (like your password)
    • Sensitive information you gave us voluntarily (like your race, religion, or sexual orientation)

    Where We Get This Information

    We get this information from:

    • You (when you interact with our services)
    • Your use of our services
    • Other people (like other users or third parties)

    How We Share Information

    We share information with third-party analytics and advertising partners. This helps us analyze your usage and show you relevant ads. You can opt out of this using the tools in the "Tailored Advertising" section.

    Children's Privacy

    We don't sell or share personal information of children under 18.

    Do Not Track

    We don't respond to browser-initiated Do Not Track signals because there's no standard for them.

    Data Retention

    For more information on how long we keep your information, see the "Data Retention" section.

    Your Rights

    California residents have the rights listed in the "Rights to Information About You" section. The CCPA also gives you rights to limit how we use or share your sensitive personal information.

    Contact Us
    If you have any questions about our privacy policy or information practices, please submit a request through our official website https://thebubblepal.com or contact us directly by sending an email: info@thebubblepal.com

  • Testimonials

    This interactive toy has been a game-changer for my kids! They love how it responds to their voice and touch, and it keeps them entertained for hours while also teaching them new things. "

    Sarah M., Parent

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    "As a teacher, I’m always looking for toys that engage kids’ creativity and thinking. This toy is perfect for that! It’s easy to use, and I love how it adapts to each child’s learning pace. My students are always excited to use it during free time, and I’ve seen how it encourages teamwork and communication among them."

    John P., Elementary School Teacher

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    This interactive toy has been a game-changer for my kids! They love how it responds to their voice and touch, and it keeps them entertained for hours while also teaching them new things. "

    Sarah M., Parent

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    "As a teacher, I’m always looking for toys that engage kids’ creativity and thinking. This toy is perfect for that! It’s easy to use, and I love how it adapts to each child’s learning pace. My students are always excited to use it during free time, and I’ve seen how it encourages teamwork and communication among them."

    John P., Elementary School Teacher

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